Cancellation Policy

DEPOSITS A deposit of $30 is required to secure appointments with the remaining amount due on the day of the appointment by cash or card. A refund will be given on deposits when give more than 48 hours notice. CANCELLATIONS + RESCHEDULING + NO SHOWS Cancellations and rescheduling must be made with at least 48 hours notice or the deposit is lost and you will be required to pay the deposit again to rebook. If there is less than 24 hours notice you will be required to pay 50% of the service. No shows must pay 100% of the service. LATE FEE Please be on time to your appointment. Any later than 10 minutes will require your appointment to be rescheduled and a fee of 50% will be required, if there is no sufficient time. If running late please message me as soon as possible. REFUNDS There are strictly no refunds. If there are any problems please contact me within 48 hours and a free touch up can be organised. A free removal can also be offered if preferred. REFILLS There must be a minimum of 40% of lashes to be considered a refill. Any less will require a full set booking. Refills from other technician's are not accepted and a removal and full set is required. **By booking an appointment with Allure Lounge you are agreeing with the above terms and conditions.