Allure Lounge
Salon Policy
DEPOSITS
A deposit of $30 is required to secure appointments with the remaining amount due on the day of the appointment by cash or card.
A refund will be given on deposits when give more than 48 hours notice.
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CANCELLATIONS + RESCHEDULING + NO SHOWS
Cancellations and rescheduling must be made with at least 48 hours notice or the deposit is lost and you will be required to pay the deposit again to rebook.
If there is less than 24 hours notice you will be required to pay 50% of the service.
No shows must pay 100% of the service.
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LATE FEE
Please be on time to your appointment. Any later than 10 minutes will require your appointment to be rescheduled and a fee of 50% will be required, if there is no sufficient time.
If running late please message me as soon as possible.
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REFUNDS
There are strictly no refunds. If there are any problems please contact me within 48 hours and a free touch up can be organised. A free removal can also be offered if preferred.
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REFILLS
There must be a minimum of 40% of lashes to be considered a refill. Any less will require a full set booking.
Refills from other technician's are not accepted and a removal and full set is required.
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**By booking an appointment with Allure Lounge you are agreeing with the above terms and conditions.
Allure Lash Supplies Return Policy and Terms and Conditions
If you are unhappy with any purchase please contact us within 14 days of receiving the items in order to return product for a replacement or store credit. Any change of mind will result in store credit only and all items must be unopened or used.
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All products are for professional use only and should not be used for unauthorised purposes.
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Products and prices are subject to change without notice and reserve the right in discontinuing products and modifying of products.
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As per privacy policy all personal information and details are governed to store privacy and kept for store use only. By providing details you are consenting to details being saved and only disclosed for law purposes.
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By purchasing through Allure Lash Supplies you are consenting and agreeing to terms and conditions and store policies.
Allure Lash Supplies Shipping
Delivery within Australia standard 5-10 business days
Delivery within Australia Express 1-3 business days
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International express shipping 5-13 business days
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Allure Lash Supplies Local Pick up and Delivery
Local pick up from Ferntree Gully is available. Usually ready within 24 hours.
Please wait for an email confirmation that your parcel is ready to be picked up. Payment can be made online or at pick up
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Local delivery for those within 5km of Ferntree Gully. Same day delivery expected